CafeX Real-time Enables Customer Engagement for Microsoft Dynamics 365 With Live Assist

CafeX announced today, March 14, 2017, the general availability of its omni-channel service for Microsoft Dynamics 365, which it explains will personalize live engagement across digital touchpoints to help businesses enhance customer experiences. While that might sound like a mouthful, I believe the integrated solution has the potential to real-time enable the customer engagement continuum. … Read more