David Mario Smith is Founder and Principal at InFlow Analysis. Mr. Smith is a Gartner veteran of over 16 years, and an IT industry professional with 20 years of experience in the collaboration and workplace technology markets, having helped thousands of enterprises with their collaboration and workplace strategies. Mr. Smith’s career spans from being a senior analyst at Gartner to Research Director and Lead Analyst at Aragon Research. Mr. Smith focuses on how technology can enable people by coming into the flow of how they work. Mr. Smith helps organizations develop effective, people-centric strategies for technology enabling business processes.